The scar is on the arm and occured when a lady opened her door and the bicyclist broke the window with his arm

I'm getting my first tattoo as soon as possible and after looking around for a few days, I saw that Advanced Body Art in Columbus, Ohio has gotten a lot of positive reviews and has a 5 star rating. They don't have a website, so I cannot figure out if they are by appointment only or if they allow walk-ins.

Does anybody know if they allow walk-ins? Or do I have to make an appointment in advance?

And if anybody has gotten anything done by them, could you please share your experience?

Thank you!